Contact Us

Last Updated: wednesday17/05/2023

1 How to get Urgent Help

If your travel is departing in the next few hours need a visa or flight or if you are currently in destination and need urgent assistance, please contact our urgent assistant team .


Call us on 0509854001

Outside UAE

Call us on +971 50 9854001

2 How to contact tour mate team

To serve travelers better we have kept department wise numbers and you can always call our office at +971 4 258 0162

Dubai visas & Visa change

To get visas to Dubai & if you are in Dubai to get your visa change you can WhatsApp or call us at +971 56 681 6441 & reach us at

Tours and Excursions

If you visiting UAE for the first time or residing in UAE looking for exiting things to do in UAE you can WhatsApp or call us at +971 56 687 0407

Global visas & holidays

If you are planning to visit any destination from Dubai, we will be assisting to get your visas and our global visa team can assist you, you can WhatsApp or call us at +971 56 687 0407

3 Visit us

Our office is located at Al Moosa Tower 1, Sheikh Zayed Road Dubai right opposite to famous Museum of the Future, Dubai. Our office located at 5 th floor and our office at 509.

4 Terms and Privacy

We encourage all our clients to look at our terms and condition before buying any services from us & also check out our privacy policy

5 Feedback

Customer satisfaction is extremely important to us, and we'd love to hear your feedback on how you feel about your travel visa services and tour services once you get to use it for yourself! If you could take a few minutes to leave us a review on Google for us, we'd be so happy. Click here.